Refund & Return Policy

At Uproar Customs, we take pride in providing high-quality automotive aftermarket products to our customers. While we strive for complete satisfaction, we understand that returns may occasionally be necessary. Please review our return policy carefully before submitting a request.

Returns & Eligibility

We accept returns within 14–30 days of delivery for eligible products.

To qualify for a return:

• The product must be unopened, unused, uninstalled, and in brand-new condition.
• The product must be returned in its original packaging.
• All hardware, accessories, and included documentation must be included.
• A return request must be submitted and approved by Uproar Customs before sending the product back.

Returns that do not meet these requirements may be denied.

Restocking Fee

All approved returns are subject to a 50% restocking fee per item.

This fee covers costs associated with processing returns, inspecting products, repackaging, and returning inventory to available stock.

The restocking fee will be waived if the return is due to an error made by Uproar Customs, including:

• Incorrect item shipped
• Defective product received
• Product damaged before delivery

Non-Refundable Items

The following items are not eligible for returns or refunds:

• Custom-made or special-order products
• Clearance or final sale items
• Electronics, lighting, wiring components, or products where installation may cause damage
• Any product that has been installed, used, modified, or opened
• Products missing original packaging, hardware, or accessories
• Any item listed as non-refundable in the product description

Refund Process

Once your return is received and inspected, we will notify you regarding approval or denial of your refund.

Approved refunds will be processed within 5–7 business days and issued to the original payment method.

Original shipping costs are non-refundable. Customers are responsible for return shipping costs unless the return is due to an error made by Uproar Customs.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 48 hours of delivery and provide photos of the issue.

We will review the situation and work toward a resolution, which may include a replacement, store credit, or refund if applicable.

Exchanges

We offer exchanges for incorrect or defective items. If you need a different product, we recommend requesting a return and placing a new order for faster processing.

Contact Us

For questions regarding returns or refunds, please contact:

Uproar Customs / Uproar Auto Group
Email: Sales@uproarauto.com
Phone: (929)-877-1471